Privacy Policy

Effective Date: 13-02-2026

At OfferHi, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share information when you use our website, mobile applications, and services.

1. Introduction

OfferHi (“we”, “us”, “our”) operates a digital marketplace platform in the United Arab Emirates (“UAE”).

This Privacy Policy explains how we collect, use, process, store, and protect personal data when you use:

• The OfferHi website

• The OfferHi mobile application

• Any related services

By using OfferHi, you agree to this Privacy Policy.

2. Legal Basis for Processing (UAE PDPL Compliance)

Under Federal Decree Law No. 45 of 2021 (UAE PDPL), we process personal data based on:

• Your consent

• Performance of a contract

• Compliance with legal obligations

• Legitimate interests (where permitted under UAE law)

3. Information We Collect

3.1 Information You Provide

• Full name

• Email address

• Phone number

• Profile information

• Listing details and uploaded photos

• Communication between users

• Payment-related information (if applicable)

3.2 Information Collected Automatically

• IP address

• Device type

• Browser type

• Operating system

• Location data (if enabled)

• App usage data

• Cookies and tracking data

3.3 Verification Data (If Required)

To comply with UAE law, we may request:

• Emirates ID (if required by authorities)

• Trade license details (for business users)

• Additional identity verification documents

4. How We Use Your Data

We use personal data to:

• Create and manage accounts

• Enable listings and transactions

• Improve user experience

• Provide customer support

• Prevent fraud and illegal activities

• Comply with UAE legal obligations

• Send service-related notifications

• Conduct marketing (with your consent)

5. Sharing of Information

We do NOT sell personal data.

We may share data with:

• Service providers (hosting, analytics, payment processors)

• UAE authorities when legally required

• Law enforcement agencies

• Legal advisors

• Regulatory bodies

All third parties must comply with UAE data protection laws.

6. International Data Transfers

If personal data is transferred outside the UAE, we ensure:

• Adequate data protection standards

• Contractual safeguards

• Compliance with UAE PDPL requirements

7. Data Retention

We retain personal data only as long as necessary for:

• Providing services

• Legal compliance

• Dispute resolution

• Fraud prevention

Inactive accounts may be deleted after a defined retention period.

8. Your Rights Under UAE Law

Under Federal Decree Law No. 45 of 2021, you have the right to:

• Access your personal data

• Request correction

• Request deletion (subject to legal obligations)

• Restrict processing

• Withdraw consent

• Request data portability (where applicable)

• Object to certain processing

To exercise rights, contact: [privacy@offerhi.com]

We may require identity verification before processing requests.

9. Security Measures

We implement:

• Encryption technologies

• Secure servers

• Access controls

• Fraud detection systems

• Regular security monitoring

However, no system is completely secure.

10. Cookies & Tracking Technologies

OfferHi uses cookies to:

• Enhance user experience

• Analyze usage

• Improve performance

• Provide relevant advertising

Users may control cookies through browser settings.

A separate Cookie Policy may apply.

11. Children’s Privacy

OfferHi is not intended for individuals under 18.

We do not knowingly collect personal data from minors.

If we become aware of such data, we will delete it.

12. Marketing Communications

We may send:

• Platform updates

• Promotions

• Feature announcements

Users may opt out at any time via account settings or unsubscribe links.

13. Data Breach Notification

In the event of a personal data breach:

• We will assess risk immediately

• Notify relevant UAE authorities if required

• Inform affected users when legally necessary

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Users will be notified of material changes.

Continued use of OfferHi constitutes acceptance.

15. Contact Information

OfferHi
TTOFFER PORTAL LLC
Pacific Tower, Al Marjan Island, Ras Al Khaimah
Email: privacy@offerhi.com